Heating Assistance is Available

The Home Energy Assistance Program (HEAP) can help eligible New Yorkers heat their homes.

Regular HEAP Benefit

The 2024-2025 Regular HEAP benefit opened on November 1, 2024.

If you are eligible, you may receive one regular HEAP benefit per program year to help you pay for heating your home.

Eligibility and benefits are based on:

  • income,
  • household size,
  • the primary heating source, and
  • the presence of a household member who is under age 6, age 60 or older or permanently disabled.

Emergency HEAP Benefit

The 2024-2025 First and Second Emergency is scheduled to open January 2, 2025.

If you are eligible, the Emergency HEAP Benefit can help you heat your home if you are in a heat or heat related emergency.

Emergency HEAP benefits and eligibility are based on:

  • income, 
  • available resources, and
  • the type of emergency

Questions regarding the HEAP program should be directed to your HEAP Local District Contact or the OTDA Hotline at 1-800-342-3009.